Tell us how many standard 27-gallon Valet Hold totes you need. Delivery is included within our standard service area. Your initial payment must be successful before we deliver. Monthly storage service starts when the empty totes are delivered, including your packing time.

Pack at your own pace and have them ready for pickup within 5 calendar days of delivery. Each tote has a 45 lb. maximum weight limit.

Before pickup:

Make sure the lid closes completely and the tote is ready for transport.

If you’d like a visual record, add a photo of the contents to your account.

Choose an available two-hour pickup window. Your Valet Hold driver will text when on the way. At pickup, we verify your totes, apply a tamper-evident seal to each tote, and transport them to our warehouse.

Each tote is individually QR-tracked, helping us keep your belongings organized from pickup through return.

Your customer portal keeps your storage organized and accessible. You can:

• View your stored totes

• View or add a photo

• Add notes to help identify contents

• Request a return

Everything stays organized in one place, so you always know what you have in storage.

Need something back? Request a temporary or final return and choose an available two-hour window with at least 48 hours’ notice.

Temporary tote return is $20 per request plus $5 per tote, covering one delivery and one subsequent collection within our standard service area. Keep your totes for up to five calendar days while monthly storage continues. Payment is required before delivery.

Your final return is included within our standard service area. Storage for those totes ends when they are delivered back to you; empty-tote collection is arranged separately.